Terms and Conditions

1. Introduction

Welcome to the coaching practice of Ms. Parul Rastogi. These Terms and Conditions outline the rules and regulations for the use of our wellness and relationship coaching services, including our 1-on-1 Neuro-Linguistic Programming (NLP) appointments.

By accessing our website and booking a session, you accept these terms and conditions in full. Do not continue to use our services if you do not agree to all of the terms and conditions stated on this page.

2. Coaching Services & Scope

Our services provide 1-on-1 appointments focused on wellness, relationship building, and personal development using Neuro-Linguistic Programming (NLP) techniques. The coaching relationship is designed to facilitate the creation/development of personal, professional, or relationship goals.

Important Disclaimer: Coaching is not a substitute for professional mental health care, counseling, psychotherapy, or medical advice. If you are experiencing mental illness or severe distress, please consult a licensed medical or psychological professional.

3. Appointments, Scheduling, and Cancellations

• Punctuality: Sessions will begin exactly at the scheduled time. If you arrive late, the session will still end at the originally scheduled time so as not to delay subsequent clients.
• Cancellations: We require a minimum of 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the slot to another client.
• Late Cancellations & No-Shows: Failure to cancel within the 24-hour window or failing to attend a scheduled session (no-show) will result in a charge equal to strictly 100% of the normal session fee.

4. Payment Policy

Payments for 1-on-1 coaching sessions are required prior to or immediately following the session, depending on the agreed-upon arrangement. We accept standard electronic payment methods.

Refunds for completed sessions will not be provided under any circumstances. If a prepaid package of sessions is purchased, refunds for unused sessions may be provided at the discretion of the coach, minus any discounts applied.

5. Confidentiality and Privacy

Your privacy is of the utmost importance. All information shared during our NLP and coaching sessions will be kept strictly confidential. We will not share your personal information or session details with third parties without your explicit, written consent.

Exceptions to confidentiality: We may be required to break confidentiality if there is a clear and imminent danger to yourself or others, or if mandated by a court of law.

6. Client Responsibilities

You are entirely responsible for your own choices, actions, and results. NLP coaching requires active participation, honesty, and a commitment to personal growth. The coach acts as a facilitator and guide; however, the success of the coaching process is ultimately dependent upon your engagement and effort.

7. Amendments to Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the new terms.